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Design Thinking & UX Consulting Services



I’m Rich Williams, founder of Richly Wills, and a design thinking consultant & UX designer with over a decade of accumulated worldwide experience working on a range of design thinking, UX, UI & social innovation-led projects.

I specialise in facilitating small-to-mid-sized (SME) businesses & startups research, ideate & develop user-centred design solutions & processes to match their business needs & goals.

I believe many business, social innovation & personal life issues can be solved through good human-centric design thinking, psychology and efficient sprint processes, and that we can all unlock and develop our creative vision to solve problems together.

As a futurist, I also enjoy concepting and developing solutions & innovations that would benefit people's needs and our planet in the future, and on this site I also help other people understand how to develop a freer, more forward-thinking mindset via a variety of tools.

Feel free to browse around or connect with me on a project you require today.
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View CV Journey Experience Timeline




Design Thinking & UX Consulting Services



I’m Rich Williams, founder of Richly Wills, and a design thinking consultant & UX designer with over a decade of accumulated worldwide experience working on a range of design thinking, UX, UI & social innovation-led projects.

I specialise in facilitating small-to-mid-sized (SME) businesses & startups research, ideate & develop user-centred design solutions & processes to match their business needs & goals.

I believe many business, social innovation & personal life issues can be solved through good human-centric design thinking, psychology, and efficient sprint processes, and that we can all unlock and develop our creative vision to solve problems together.

Rich runs design 'sprints' to help local clients improve their products, services & experience to their customers, and develops ideas & solutions to fit user & world needs in global pressing topics such as sustainability, health, and technology. I help people innovate solutions, I'm an innovation coach. Future-thinking mindsets that develop solutions to problems, design thinking user experience needs.

View CV Journey Experience Timeline



How I Can Help?!

I'm a thinker. I help clients work out solutions through design thinking.


Whether it is through ideating myself or facilitating ('proactivating') ideas within client teams, a well devised design thinking process can help develop solutions for improved products, services, space interactions, processes, experiences etc.

I have a long background and interest in both design & psychology, and over time I have developed a well-balanced creative-logical (creatical) mind ideal for the role, having helped individuals, corporations, startups and SME's before (see my journey cv here).

As a futurist, I also enjoy concepting and developing solutions & innovations that would benefit people's needs and our planet in the future, and on this site I also help other people understand how to develop a freer, more forward-thinking mindset via a variety of tools.

But enough about me, here's what I can do for you:
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We can start with the concept stage where we can inspire creative thought and help initiate concepts and solutions to a variety of creative problems both within business, and through helping individuals develop more ideas and solutions for individual projects. Richly can provide your local business or startup with a full design service package, which includes brand identity, print, web & content editing design solutions, or you can choose only the elements that suit your needs and fit to your budget.

Design Thinking & UX

concepting ideas & running sprints

I've years experience as a design thinking consultant (in both UX design & social innovation) that cohabitated nicely with other ventures in my journey.

I specialise in facilitating design sprints for local SME-sized clients and startups, helping them ideate, prototype & iterate more efficient design systems, spaces, products & services that deliver a better overall user experience to empathise with both users needs and client goals.

I also help clients generate, brand and develop feasible ideas for their personal or business projects.


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Design & SEO

branding, print, web, copy & local SEM

Creating content. Freelance. Richly places consideration into the potential need for brand identity, online registration requirements, current industry trends & competition, and of course, local design thinking & user experience practices that can set you apart in your local industry.

Design thinking practices don’t have to be for the giant corporations, it can work on a local stage too, and as micro-businesses are starting to boom there’s a lot of scope for local design thinking practices.


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Having a recognisable identity isnt just for a large scale corporation. A local business can give a lasting impression to its customers with the right branding message and image.

Visual communication is an important part of business. Much of what we perceive about a product, service, or even an individual, is done before we are even consciously aware of it.

This is especially true today where any local business can gain an online presence, and where we have to take in so much visual information before making a conscious decision of what we want.

The subliminal messages behind our branding can really help a potential customer connect your product to a positive message and image. Give the wrong message and customers might not understand what it is you are even offering.

Createups & CWS

inspiring meetups for creatives


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Creatics are a type of createup, but involves finding someone else as a disruptor who can give constructive criticism by pulling out problems with your ideas to help you iterate towards more valid solutions. We need this just as much as a shoulder of inspiration and praise, as disruptors help us pick out the problems we might have missed due to being too attached to an idea that either just does not work or there is a need for. Having someone there to look from the outside-in can be an invaluable resource (& mentor) that leads to more output than going it alone.

Createups work in conjunction with Cafe.Work.Study (an extended Richly Venture partnership in progress), that aims to help make it easier for freelancers and students to find cafes to work or study on-the-go, and which fit their personal needs and learning styles better than generic chain cafes.

Healinno

world-impacting innovation topics

We can all do more to innovate ideas & solutions the world needs. Healinno's innovation articles spark foresight & debate to get us involved in generating more sustainable solutions.




(coming soon)



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The app allows users to come together to inspire, generate, improve, collaborate, feedback, and develop innovations either the world needs, or which users want to see an improvement for.

There is even a Healinno Kids version in the pipeline that gets kids to be creative, forward-thinkers, important as they are the future and have so many creative ideas that could be utilised better in the world.

As this project is still in development, details cant be realised yet, but much more will follow.



The small ebook of Local Design Thinking (understanding it for local businesses and how it can be applied) View case studies.




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